Adax is committed to safeguarding your privacy. Contact us at info@adax.si if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.
By using this site and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.
Data Protection Principles
We promise to follow the following data protection principles:
- Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
- Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
- Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
- Processing is limited with a time period. We will not store your personal data for longer than needed.
- We will do our best to ensure the accuracy of data.
- We will do our best to ensure the integrity and confidentiality of data.
Data Subject’s rights
The Data Subject has the following rights:
- Right to information – you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
- Right to access – you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
- Right to rectification – you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
- Right to erasure – in certain circumstances you can request for your Personal Data to be erased from our records.
- Right to restrict processing – where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
- Right to object to processing –in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
- Right to object to automated Processing –you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
- Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
- Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
- Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
- Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.
Data we gather
Information you have provided us with
We receive and store any information you provide when you use our services or give us in any other way, such as when you create an account, write a review, or participate in an online survey. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future service for you, improving our website, and communicating with you.
Information about payment
To enable payment when you make a purchase, we collect personal data in connection with your purchase, such as your name, billing and shipping addresses, email address, telephone number and other authentication information.
Information about training certificates
To enable certificate tracking, we collect personal data in connection with issuing training certificates, such as your name, certificate number, training name and version and the date the certificate was issued.
Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if there is any) etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged. We use this information to improve the content of the Services, market research purposes, to communicate information to visitors and to better tailor our Services to our users’ needs.
How we use your Personal Data
We use your Personal Data in order to:
- provide our services to you. This includes for example registering your account; providing you with other services that you have requested; providing you with promotional items at your request and communicating with you in relation to those services; communicating and interacting with you; issuing training certificates to you; and notifying you of changes to any services.
- enhance your customer experience;
- fulfil an obligation under law or contract;
We use your Personal Data on legitimate grounds and/or with your Consent.
On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:
- to identify you;
- to provide you a service;
- to communicate either for sales or invoicing;
- to ensure issued training certificates tracking;
We save your certificate information and other information gathered about you for as long as needed for certification purposes, in most cases for the duration of the certificate validity, but not longer than needed.
On the ground of legitimate interest, we Process your Personal Data for the following purposes:
- to send you personalized offers
- to administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of services provided;
- to conduct questionnaires concerning client satisfaction;
As long as you have not informed us otherwise, we consider offering you services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.
With your consent we Process your Personal Data for the following purposes:
- to send you newsletters and campaign offers (from us and/or our carefully selected partners);
- for other purposes we have asked your consent for;
We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but not longer than needed.
We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:
- the link between purposes, context and nature of Personal Data is suitable for further Processing;
- the further Processing would not harm your interests and
- there would be appropriate safeguard for Processing.
We will inform you of any further Processing and purposes.
Can I see my Personal Data
As a user of our services on this website you are able to request for data that we collected from you, to request for rectification, or to request for deleting your data with simple request forms listed bellow. You can Contact Us at any time, if you have any questions regarding your Personal Data.
Notice: We collect and process data from registered users. If you do not recive an confirmation e-mail it means we did not gather any data from you.
Request for Personal Data that we collected from you:
Request for rectification of your Personal Data:
Request for deleting your Personal Data:
File a complaint regarding your Personal Data:
Who else can access your Personal Data
We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:
TransCelerate BioPharma, Inc.:
The TransCelerate Site Qualification and Training (SQT) Initiative has developed a Mutual Recognition (MR) Program for ICH E6 Good Clinical Practice (GCP) Training, targeted to investigator site personnel to enable mutual recognition of GCP training among trial sponsors. Upon request for confirming validity of a GCP training certificate we share certificate data with the company. The company is obligated to protect your data and may be located wherever they operate. They have access to personal information needed to perform their function, but may not use it for other purposes.
Our service providers:
We share personal data with companies that provide services on our behalf, such as website hosting, email services, marketing, and other promotions, auditing, fulfilling customer orders, delivering, data analytics, providing customer service, and conducting customer research and satisfaction surveys. These companies are obligated to protect your data and may be located wherever we operate. They have access to personal information needed to perform their functions, but may not use it for other purposes.
We only work with partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.
It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
How we secure your data
We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.
Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
If you have an account with us, note that you have to keep your username and password secret. If you feel that the security of your account or personal data has been compromised, please immediately Contact Us.
Children
We do not intend to collect or knowingly collect information from children. We do not target children with our services.
Cookies we use
For more detailed information about cookies our website use, see our Cookie Policy.
Changes to this Privacy Policy
We reserve the right to make change to this Privacy Policy.
Last modification was made 11. June, 2018.